Amplius Living had trouble meeting Awaab's Law damp and mould duties, regulator finds
The Regulator of Social Housing graded the Milton Keynes landlord C2 after finding weaknesses in its repairs service, while two other housing associations were upgraded to C1.
Amplius Living has had difficulty meeting the tougher legal requirements for tackling damp and mould brought in by Awaab's Law, according to a regulatory judgement from the Regulator of Social Housing.
The regulator gave the Milton Keynes housing association a consumer grade of C2 following an inspection, alongside grades of G1 for governance and V2 for financial viability. The judgement was published on 26 August 2026.
It found evidence of weaknesses in providing an effective, efficient and timely repairs service, with complaints and customer feedback pointing to problems with service quality and communication.
The regulator says Amplius did show it has appropriate systems to ensure the health and safety of its tenants and a good understanding of compliance requirements. The landlord is addressing the issues, but will need to show continued and consistent improvement.
Amplius was formed in December 2024 when Longhurst Group and Grand Union Housing Group merged. Awaab's Law has applied to social landlords in England since 27 October 2025.
Two landlords upgraded
In the same set of judgements, Livin Housing in County Durham and Community Gateway Association in Preston both moved up from C2 to C1.
The regulator says Livin has strengthened its understanding of the condition of its homes since its inspection in November 2024, and uses that information to plan repairs and investment. Community Gateway was found to have strengthened its health and safety management since its inspection in July 2025, with repairs and maintenance services working well.
Kate Dodsworth, deputy chief executive at the regulator, said: "Landlords that achieve a C1 grading show they are putting tenants at the heart of their services, maintaining safe and decent homes, and responding effectively when issues arise."
Watford Community Housing Trust received an interim judgement confirming grades of G1 and V2. It merged with Thrive Homes in June 2026 and the regulator has not yet assessed the merged landlord against the consumer standards.
